Privacy Policy

Information on the processing of personal data in the context of our educational offerings and programs

1. Controller and Data Protection Officer

The controller for data processing within the meaning of the General Data Protection Regulation (GDPR) is ramsoffer.com, represented by Valentina Unger-Arnold, Ida-Stumpf-Ring 775, (04170) 330 9507, info@ramsoffer.com.

If you have any questions about data protection or about exercising your rights, please contact our Data Protection Officer at the above address or by email at info@ramsoffer.com.

2. Collection and Processing of Personal Data

We collect and process personal data only to the extent necessary for the provision of our educational offerings, courses, and learning programs. Data processing is carried out on the basis of Art. 6 (1) lit. b GDPR (contract performance) and Art. 6 (1) lit. f GDPR (legitimate interest).

The categories of data processed include:

  • Inventory data (name, address, contact details)
  • Contract data (course registrations, participation confirmations)
  • Communication data (email correspondence, inquiries)
  • Usage data (IP address, access times, pages visited)

The data is used exclusively for the purposes of conducting the educational offerings, communicating with you, and improving our programs.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to optimize the use of our learning platform and improve the user experience. The legal basis is Art. 6 (1) lit. a GDPR (consent) for non-essential cookies.

The following cookie categories are used:

  • Necessary cookies: required for the operation of the website (e.g., session cookies)
  • Analytics cookies: for collecting usage statistics (e.g., Google Analytics)
  • Functional cookies: for storing your preferences (e.g., language settings)

You can revoke or adjust your cookie consent at any time via the cookie settings on our website.

4. Disclosure of Data to Third Parties

Your personal data will only be disclosed to third parties if this is necessary for contract fulfillment (e.g., to payment service providers) or if you have given your express consent. We do not pass on data for advertising purposes.

The following categories of recipients may receive data:

  • IT service providers (hosting, email dispatch)
  • Payment service providers (for paid courses)
  • Authorities (only if legally obligated)

Data is only transferred to third countries if an adequate level of data protection is ensured in accordance with Art. 44 et seq. GDPR.

5. Rights of Data Subjects

You have the right at any time to:

  • Access information about the stored data (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure of your data (Art. 17 GDPR), provided no legal retention obligations conflict
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)
  • Withdraw your consent with effect for the future (Art. 7 (3) GDPR)

To exercise your rights, please contact info@ramsoffer.com or by mail to Ida-Stumpf-Ring 775. You also have the right to lodge a complaint with a supervisory authority, e.g., the State Data Protection Officer.

6. Data Security and Storage Duration

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. These include encryption, firewalls, and regular security checks.

Your personal data will only be stored for as long as is necessary to fulfill the contractual or legal purposes. Once the purpose ceases to apply, the data will be deleted, unless legal retention obligations (e.g., under the German Commercial Code or Tax Code) conflict.

7. Contact and Right to Complain

If you have any questions about data protection or the processing of your data, you can contact us at any time:

  • Email: info@ramsoffer.com
  • Phone: (04170) 330 9507
  • Postal address: Ida-Stumpf-Ring 775

You have the right to lodge a complaint with a data protection supervisory authority. The competent supervisory authority for our company is the State Commissioner for Data Protection and Freedom of Information.

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